Importing from Planning Center Online
If your church runs on Planning Center Online, CareNote can bring your people straight in. Connect once, import your active people, turn on People Sync, and see what each CareNote Plus sync adds.
What's New
Connecting Church Community Builder to CareNote
Bring your Church Community Builder congregation into CareNote in two steps. This guide covers authorizing the connection, running Start Import and Sync to CareNote, what a second run does and does not update, multi-campus churches, and disconnecting or reconnecting.
Connecting ChurchSuite to CareNote
Bring your ChurchSuite Address Book into CareNote. Create an API user in ChurchSuite, paste in your Client Identifier and Client Secret, and let a nightly sync keep profiles and households current.
Connecting Subsplash to CareNote
Bring your congregation from Subsplash into CareNote. Save your credentials, click Import People, and optionally turn on webhooks to keep profiles current. Includes how to disconnect and what a Subsplash delete does in CareNote.
Public Care Request Forms
Give your congregation and website visitors a no-login way to ask for care. This guide covers the four ways a request can come in, the simple External Care Requests link, the Form Builder, and what happens when someone submits.
AI Briefings: Context Before Every Conversation
Before your next visit or call, get an AI-written summary of a person's care story: recent activity, key themes, concerns, and suggested follow-ups. Here is how briefings work on profiles and care requests, what is sent to the AI, and how your church controls them.
I'm a Volunteer and I Can't Log In. What's Happening?
Nothing is wrong. Care helpers at your church don't have a CareNote login or password. Assignments arrive by email, and one bookmarkable page, My Care Assignments, lets you accept, decline, and file your care report. Here is what to do if you lose a link.
Creating Your CareNote Account
Create your CareNote account in minutes. This guide walks through the sign-up form, choosing how to start, the short questionnaire, signing in later, and turning on two-factor sign-in.
Benevolence Approvals: Documented Decisions Without a Meeting
Benevolence decisions without a single meeting, and a permanent record of who agreed, why, and what happened next. Requests route from your Planning Center form to your committee, members vote from their inbox, and leadership decides.
The Daily Prayer List and Prayer Digest
Browse the day's prayer requests, email a daily digest, print a list for your prayer meeting, or send a prayer list with "I Prayed" tracking. Here is how the Daily Prayer List, the Prayer Digest, Print Mode, and Send Prayer List work together.