Declining or Handing Off a Care Request
Can't take a care request that has your name on it? Learn how to reject it, ask for reassignment after accepting, hand it to someone in your care group, and decline from an email or text.
Care Providers
Accepting a Care Request
When a care request has your name on it, saying yes tells your team the need is covered. Learn how to accept in CareNote, from the assignment email, by text, or from My Care Assignments, and how to file your care report afterward.
Subscribing Care Providers to Care Receivers in CareNote: A Step-by-Step Guide
Learn to set up care provider subscriptions in CareNote, ensuring all providers stay updated on care receivers' activities for coordinated care. CareNote helps you remember, be informed, and deliver care.