Releases - CareNote Documentation

Introducing Email-to-CareNote: Turn Any Email Into a Care Request

Email-to-CareNote lets you create care requests directly from your inbox. Simply forward an email to your team's unique CareNote address, and we'll automatically parse it, create a request, and notify your care team. No logging in. No copy-paste. Just forward and keep moving.

CareNote Updates – November 2025

November's CareNote updates bring enhanced Group Care Management with auto-assignment workflows, Email-to-Care Request functionality, SMS command center for mobile updates, Daily Prayer Tools with personalized digests, and a new Care Action Center dashboard for streamlined triage.

Care Action Center: Your Mission Control for Pastoral Care

The Care Action Center is your command center for pastoral care—designed to surface what needs your attention right now and help you identify people who might be slipping through the cracks. Instead of scrolling through activity feeds or filters, it presents actionable information at a glance.

Introducing CareNote Version 5

CareNote Version 5 helps churches care more deeply, personally, and consistently. Built around the Care Protocol—Receive, Respond, Report, Follow-Up—it introduces smarter tools like Group Auto-Assignments and Care Briefings to make compassionate, organized ministry possible.

CareNote Updates – October 2025

CareNote's October updates bring AI-powered congregant briefings, smarter group assignment automation, and enhanced PCO integration. New features help your care teams understand context quickly, route requests automatically, and manage larger congregations more effectively.

CareNote Updates – September 2025

September 2025 CareNote updates bring enhanced volunteer management, three-tier note visibility controls, and improved data handling. New features include JSON import support with preferred names and CSV export for Missing Care Reports—helping your ministry teams coordinate more effectively.

CareNote Updates – August 2025

August 2025 CareNote updates: Church Community Builder integration, enhanced team notifications, auto-close care requests, improved assignment workflows, and better privacy controls. Streamlined dashboards help teams focus on what matters most for ministry.

CareNote Updates – July 2025

July's CareNote updates bring a redesigned care assignments system, enhanced note privacy controls, and self-service importing. New features include category reassignment tools and improved email communication to help your care ministry teams respond more effectively and work efficiently.

CareNote Updates – June 2025

CareNote's June 2025 updates bring powerful care request tagging, multi-campus support, and enhanced Prayer List reporting. New features include activity timeline reports, improved PCO integration, and flexible workflow management—all designed to help your ministry teams respond more effectively.

CareNote Updates – May 2025

May 2025 CareNote updates include volunteer role management, Missing Care Reports, bulk email templates, and enhanced Planning Center integration. These improvements help church care teams coordinate more effectively while ensuring no one is overlooked in ministry outreach.