CareNote Updates – September 2025

Last updated on Nov 29, 2025

Care team members discussing assignments in modern church meeting space, ensuring no request falls through the cracks.

This month's CareNote updates include enhanced volunteer management capabilities, improved data visibility controls, and streamlined reporting features. As always, we're committed to helping your care ministry teams respond more effectively and work more efficiently.

Core Platform Improvements

Enhanced Team & Volunteer Management

CareNote now supports expanded volunteer coordination features that make it easier to include volunteers in your care ministry without overwhelming them with unnecessary system access. This is perfect for larger churches managing diverse care teams with varying involvement levels.

Three-Tier Note Visibility System

We've implemented a comprehensive note visibility system that gives you better control over sensitive information sharing within your care team. This ensures the right people see the right information while maintaining appropriate confidentiality levels.

Improved Profile Data Handling

Enhanced data management now prevents workflow interruptions when profile information is incomplete or missing. Your team can continue their care work smoothly even when dealing with partial contact information.

New Features

JSON Import Support with Preferred Names

Data imports now support JSON format with preferred name handling, making it easier to transfer member information from other systems while preserving how people like to be addressed in your care ministry.

CSV Export for Missing Care Reports

The Missing Care Report now includes CSV export functionality, allowing you to easily share care gap information with leadership or create follow-up action plans in your preferred spreadsheet application.

Enhanced Care Request Management

Reassignment workflows now properly handle rejected care requests, ensuring no requests fall through the cracks and all care needs are appropriately tracked and managed.