CareNote Updates – March 2025

Last updated on Nov 29, 2025

Care teams collaborating with digital tools to coordinate ministry efforts and track congregational care in real-time.

This month's CareNote updates include a brand-new mobile-responsive interface, enhanced notification settings, and streamlined data migration tools. As always, we're committed to helping your care ministry teams respond more effectively and work more efficiently.

Core Platform Improvements

Mobile-First Interface

CareNote now features a collapsible navigation and responsive design that adapts beautifully to mobile devices. Your care team can now manage care requests, view updates, and coordinate ministry efforts seamlessly from their phones or tablets—perfect for care visits and on-the-go ministry.

Enhanced Activity Feed

The profiles table has been replaced with a responsive activity feed widget that provides a cleaner, more intuitive way to track care activities. This streamlined view helps you quickly see what's happening across your care ministry without overwhelming detail.

Improved Date Handling

All date displays now automatically adjust to your timezone throughout the application. No more confusion about when updates were made or when follow-ups are due—everything displays in your local time for clearer care coordination.

Planning Center Integration

This month brought substantial improvements to our Planning Center integration:

Enhanced person synchronization with better error handling when profiles aren't found initially
Improved note formatting from Planning Center to maintain readability in CareNote
Better webhook handling for more reliable real-time updates
Fixed synchronization issues that previously caused delays in profile updates

These updates mean more reliable, seamless data flow between your Planning Center database and CareNote care management.

New Features

Advanced Notification Preferences

Team members can now customize their notification settings with granular control over what updates they receive and how. This helps reduce notification fatigue while ensuring critical care updates reach the right people at the right time.

Data Migration Tools

We've added specialized import templates for churches transitioning from other care management systems. These tools make it easier to bring your existing care history, milestones, and tasks into CareNote without losing valuable ministry data.

Enhanced Task Management

Task views now include quick action buttons for marking items as started, completed, or requiring reassignment. Team members can update task status with a single click, making care coordination more efficient during busy ministry seasons.

Enhanced Administration & Security

Improved User Management

Enhanced user selection fields in notification settings for easier team administration
Better error handling for field mappings to prevent workflow interruptions
Streamlined volunteer confirmation process that handles edge cases more gracefully

Notification Improvements

Email notifications now use your team owner's reply address instead of generic system emails, making communication feel more personal and allowing care receivers to respond directly to your ministry team.