CareNote Updates – June 2025

Last updated on Nov 29, 2025

This month's CareNote updates include powerful new tagging capabilities for care requests, enhanced multi-campus support, and streamlined Prayer List reporting. As always, we're committed to helping your care ministry teams respond more effectively and work more efficiently.

Core Platform Improvements

Enhanced Care Request Organization

Tags system now helps you categorize and filter care requests more effectively. Your team can quickly identify request types, priority levels, or ministry areas to ensure nothing falls through the cracks.

Multi-Campus Church Support

CareNote now includes dedicated Campus management features for churches with multiple locations. This helps larger church networks coordinate care across different sites while maintaining centralized oversight.

Improved Household Management

Enhanced household information display makes it easier to understand family relationships and connections. Your care team can now see comprehensive household details directly from individual profiles, improving context for pastoral care.

Planning Center Online Integration

This month brought substantial improvements to our PCO integration:

Enhanced address synchronization with improved reliability and performance
Streamlined form processing from Planning Center Online
Better email handling to ensure complete contact information transfers
Fixed notification issues that previously caused delays in care request alerts

These updates mean your PCO data stays more current in CareNote, helping your team respond faster to care needs.

New Features

Prayer List Reports

Generate beautiful Prayer List reports with optimized printing layout and formatting. Your pastoral team can now easily create weekly prayer lists for small groups, leadership meetings, or congregation-wide prayer focus.

Activity Feed Reporting

The new Activity Feed Report provides timeline views of care interactions with enhanced print functionality. This feature helps track care continuity and provides valuable documentation for follow-up meetings.

Workflow Flexibility Options

Added a toggle to keep care requests open after reports are submitted. This gives your team more control over care request lifecycle management, especially helpful for ongoing pastoral care situations.

Enhanced Administration & Security

Billing Management

Refined billing calculations for team members with appropriate access levels
Improved Stripe integration with better cancellation notifications
Enhanced user role management for more precise access control

Template Library Improvements

Fixed workflow creation issues when using the Template Library, ensuring your team can consistently access pre-built care processes.

Behind-the-Scenes Improvements

We've made numerous refinements to ensure CareNote runs smoothly:

Enhanced error handling for missing profile information to prevent workflow interruptions
Improved notification system for milestone reminders and team communications
Better data validation for household and profile management
Streamlined bulk email processing with proper sender identification