CareNote Updates – August 2025

Last updated on Nov 29, 2025

Ministry team planning session inside church sanctuary, organizing care initiatives with digital tools and collaborative input.

This month's CareNote updates include Church Community Builder integration, enhanced team notification controls, and improved care request assignment workflows. As always, we're committed to helping your care ministry teams respond more effectively and work more efficiently.

Core Platform Improvements

Enhanced Care Request Assignment

We've improved the assignment process to make handoffs between care providers smoother and more reliable. When transitioning care from one team member to another, the system now ensures all relevant information and context is properly transferred.

Streamlined Dashboard Access

Team members now see a more focused dashboard that displays assignments and information relevant to their specific role and campus. This helps reduce clutter and lets your team focus on what matters most for their ministry responsibilities.

Better Profile Management

The system now displays only active profiles in counts and listings, giving you a clearer picture of your current ministry reach without outdated or inactive records cluttering your view.

Church Community Builder Integration

This month brought substantial improvements to our Church Community Builder integration:

Complete integration foundation with secure data synchronization
Advanced scripting capabilities for custom data workflows
Private note handling to protect sensitive pastoral care information
Flexible sync options that respect your existing CCB setup

These updates mean churches using Church Community Builder can now seamlessly connect their member data with CareNote's care coordination tools.

New Features

Team Notification Overrides

Teams can now customize notification settings at the group level, giving you better control over who receives alerts for different types of care situations. This helps ensure the right people are informed without overwhelming your entire team.

Auto-Close Care Requests

A new setting allows care requests to automatically close after reports are submitted, streamlining your workflow and reducing administrative overhead. Teams can enable this feature to keep their active request lists current and manageable.

Enhanced Note Privacy Controls

Notes now include improved privacy settings that work seamlessly with integration platforms. This gives pastoral staff more control over sensitive information while maintaining smooth data flow with your church management system.

Enhanced Administration & Security

Team Management

Ownership management tools for team administrators when restructuring care teams
Campus-specific filtering that shows only relevant information for multi-site churches
Role-based dashboard access ensuring team members see appropriate content for their ministry role

Care Request Notifications

Added a new notification type specifically for care requests, giving teams more granular control over alert preferences and ensuring critical care needs don't get missed.