CareNote Updates – April 2025

Last updated on Nov 29, 2025

Ministry teams reviewing care metrics and engagement data to better serve their congregation's spiritual and practical needs.

This month's CareNote updates include enhanced team availability checking, improved ParishSoft integration, and AI-powered trial conversion tools. As always, we're committed to helping your care ministry teams respond more effectively and work more efficiently.

Core Platform Improvements

Team Availability Management

CareNote now makes it easier to coordinate your care teams with improved availability checking and assignment systems. You can quickly see who's available for care requests and ensure the right people are connected at the right time.

Enhanced Dashboard Analytics

Your ministry dashboard now displays more meaningful statistics about your care work, including better calculations for upcoming birthdays and user activity insights. These improvements help you stay on top of important ministry moments and team engagement.

Streamlined Care Request Processing

We've refined how care requests flow through your system, with better handling of group assignments and improved notification formatting. This means clearer communication and smoother coordination for your entire care team.

ParishSoft Integration

This month brought substantial improvements to our ParishSoft integration:

Member synchronization with automatic data updates from your church management system
Streamlined setup process through our updated App Settings panel
Enhanced data mapping to help you maintain accurate member information
Fixed notification routing that previously caused delivery issues

These updates mean your CareNote data stays current with your ParishSoft member database automatically.

New Features

Custom Workflow Trigger Dates

You can now set specific dates for when workflow assignments should begin, giving you more control over timing-sensitive care processes. This is particularly helpful for seasonal ministries or coordinating care around specific church events.

Enhanced Group Management

Group coordination just got easier with improved team ownership controls and better query handling. Your group leaders can now manage their teams more effectively while maintaining proper access boundaries.

Enhanced Administration & Security

User Management

Activity feeds for administrators to track team engagement and care coordination
Improved user statistics that replace basic profit/loss tracking with ministry-focused metrics
Better role management for different types of team members

Communication Improvements

Smarter SMS handling that prevents failed notifications when phone numbers are missing
Enhanced email formatting for clearer care note communications
Confirmation steps for availability check emails to reduce confusion

Behind-the-Scenes Improvements

We've made numerous refinements to ensure CareNote runs smoothly:

Better memory management for faster performance during peak usage
Improved email delivery systems across all notification types
Enhanced form processing to work seamlessly with Planning Center Online integrations
Updated underlying platform components for increased reliability and security